Blogs
A blog is the truncation of the words "web log". A blog is usually diary of activities, events, or simply discussions. Businesses will usually create a blog for online brand advertising. A typical blog combines text, images, videos, and links to web sites and social media.
E-Commerce
Do you want to sell items online? Well e-commerce is the way to do it. There are many service oriented e-commerce sites available (ex. Amazon, Ebay, etc.). Do you need help setting one up? Would you like to create a store on your own website? There are several solutions from service oriented to having your own and Programs & Ideas can help you with you what you need to do. Here is an example of a simple fully functional e-commerce website.
Help Tickets
You can also setup your website to provide support services online. Have users create tickets and get back with them without making them wait for hours on the phone or keep playing phone tag.
Forums
Maybe you have a community that can share ideas or you need to address multiple people at once. This is where a forum would be best suited for your needs.